What is an information management process?
An information management process is the
method an organisation uses to acquire or retrieve, organise and
maintain information. Data management holds a key role in the
information management process as ensuring the data you capture and hold
is vital if you are to extract value from it.
The information your organisation holds
will be complex and come from a variety of different sources, for
example customer data from dealing with queries online or over the
phone, employee details and contact details for target prospects.
Managing this data consistently across multiple departments can be a
challenge. A good information management process will enable you to
recognise the value of your organisation's data and identify gaps or
problems with your data quality.
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